Arbor Parent Portal and Parent App

The  Arbor Parent Portal and Parent App allows parents and carers to manage payments for school meals, trips and after school clubs as well as monitor attendance and pupil information.

Access is available only to families at schools that use the Arbor Management Information System. Parents can download the app, enable notifications, and log in using their email and password.

What can parents do with Arbor

Using the Parent Portal or Parent App, parents and carers can:

• Make payments for meals, trips, clubs and nursery fees
• Book parents evening appointments
• Check their child's attendance
• Notify the school of an absence
• Review and update the information we hold for their child.

The Parent Portal is the browser-based version of Arbor and is accessed on a laptop or computer, while the Parent App is the mobile version for smartphones and tablets.  Both offer the same key features, giving families flexibility to access information anytime.

Getting Started

When your child joins Bishop Monkton CE Primary School,  we will send you an email containing your login details and a link to the Parent Portal. This link will allow you to create your password and set up your account.

If you forget your password, you can reset it at any time using a computer or a mobile browser:

1. Go to the Parent Portal login page
2. Click “Forgot your password?”
3. Enter your email address and follow the instructions

If you have children at more than one school that uses Arbor, you will be prompted to select the appropriate school when logging in.

If you have trouble setting up your password or have general questions about the Parent Portal please visit this Help Centre article.